Check Card Protection
smsGuardian is a text alert service that will alert you to transactions being conducted using your Bank of American Fork VISA® check card via alerts to your mobile phone.
Here's how the system works. Once enrolled, you will receive a text message each time your check card is used for:
- International or out-of-state check card transactions
- Purchase authorizations greater than $200.00
- Five or more transactions within a 24-hour period
- Card purchases where the card is not present
In the event you are alerted to a transaction that you did not make, simply reply to the text message as directed within 12 hours to report fraud to smsGuardian. A fraud case will be
opened, and you will receive a text advising that your check card has been blocked from further use.
Please note that you will need to contact Bank of American Fork to obtain a new check card and to complete a written dispute form. To report fraud or suspicious activity, please contact
customer service at 1-800-815-BANK (2265) or visit a branch immediately.
smsGuardian™ Text Alert Enrollment For VISA® Check Card*
Report your card lost or stolen
*Message and Data Rates may apply from your wireless carrier. The anti-fraud alert service is free. To view the Terms and Conditions of this program, please log into the
smsGuardian website for information. After initial sign-up to this service, you may discontinue the receipt of alerts immediately by texting the word "STOP" in reply to a Guardian Alert. Visit the
smsGuardian website if you wish to unsubscribe entirely from this service after initial sign-up. Please be advised that these alerts do not replace regular personal monitoring of your accounts. If you ever suspect that a transaction may be fraudulent, please contact our Deposit Operations
Call Center immediately at 1-800-815-BANK (2265).
smsGuaridan is a trademark of JHA Payment Processing Solutions, Inc.
VISA® is a federally registered trademark of Visa.