09/11/2012 Malware Computer Takeover
Bank of American Fork has received a notice from our online banking service provider
that they have seen an increased activity with a malware screen takeover that is targeting
online banking users with tokens. This particular malware (malicious computer virus) will
prompt an infected user to input account and/or token data, which then results in another
screen prompt indicating that the user will be unable to access their online banking
for 24-hours while maintenance is performed. This allows online fraudsters to take over the
computer session and to commit financial fraud.
A similar variant reportedly provides the infected user with a screen pop up asking for
several pieces of personal information, including a phone number. Upon completing the
questions, the infected user receives a phone call immediately from a caller claiming to
be a bank employee letting them know the system will be down for maintenance as well.
Our service provider has recommended customers request
IP restrict to block such
attempts. Bank of American Fork has additionally posted security recommendations on our
website for protecting both yourself
and your business
If you believe you have been infected with malware or if you have any questions about online
banking security, please contact customer service at 1-800-815-BANK (2265).
09/14/2011 Auto-dialer Call Claiming to Be From Bank of American Fork
Bank of American Fork has received reports of a fraudulent telephone auto-dialer
calling customers and instructing them to provide information to unblock their bank
cards. This is not a bank notification and if you have responded to this call please
contact Customer Service at 1-800-815-BANK (2265) immediately.
09/07/2011 Email Claiming to Be From the FDIC Claiming Issues with Online Banking
Bank of American Fork has received reports of fraudulent emails circulating claiming
to be from the FDIC that are notifying recipients that they have issues with their
online banking. The emails request that recipients click a link in the body of the
email to fix their online banking access. Please note that this is a fraudulent
email and that the FDIC would not notify you of access issues to your bank's online
If you have any questions or concerns regarding your Bank of American Fork
banking access please contact Customer Service at 1-800-815-BANK (2265).
08/30/2011 Email Claiming to Be From the FDIC
The Federal Deposit Insurance Corporation (FDIC) has received numerous reports of
fraudulent emails that have the appearance of being from the FDIC.
The emails appear to be sent from a "email@example.com" email address
and have a subject line that read: "FDIC Notification."
The fraudulent emails state that "Your account ACH and Wire transactions have been
temporarily suspended for security reasons due to the expiration of your security
version. To download and install the newest installations read the document (pdf)
attached below. As soon as it is set up, your transaction abilities will be fully
The emails include an attachment named "FDIC_document.zip." The emails and attachments
are fraudulent and were not sent by the FDIC. Recipients should consider the intent
as an attempt to collect personal or confidential information, or to load malicious
software onto end users' computers. Recipients should NOT open the attachment.
01/12/2011 Special Alerts
FDIC Issues Special Alert on Deposit-Insurance Email Scam
The FDIC late yesterday issued a special alert to warn consumers about an e-mail
scam that uses the alleged suspension of consumers' deposit insurance coverage as
a ploy to obtain personal information. The e-mail - - purportedly from the FDIC
- - informs recipients that "in cooperation with the Department of Homeland
Security, federal, state and local governments,- the FDIC has withdrawn deposit
insurance coverage from their account "due to account activity that violates
the Patriot Act."
It then says the deposit insurance coverage will remain suspended until identity
and account information can be verified using a system called "IDVerify."
The FDIC is attempting to identify the e-mails' source and disrupt their transmission,
02/11/2010 Survey Phishing Scam
There have been some reports of a fictitious online survey popping up when visiting
our web site. Please note that the Bank does not currently have an online survey
posted on our web site and that we would never post or send any kind of communication
requesting personal information. This type of phishing scam is very common and is
generally propagated to web users virally (infect personal PCs) or through the same
spy bots that are used to manage pop up advertisements. Please contact Customer Service
at 1-800-815-BANK if you need assistance.
11/12/2009 Malicious email purporting to be from NACHA is currently circulating.
Companies may have received a falsified e-mail with the subject title "Rejected
ACH Transaction." This e-mail appears to be from NACHA – The Electronic Payments
Association telling them that there is a problem with an ACH transaction they have
originated. The e-mail includes a link which redirects the individual to a fake
web page which appears like the NACHA website and contains a link which is almost
certainly executable virus with malware.
IF YOU GET ONE OF THESE EMAILS DO NOT CLICK ON THE LINK! The email carries a potentially
09/11/2009 Fraudulent Cashier's Check Alert
A number of fraudulent cashier's checks have been issued on Bank of American Fork.
These checks are sent with an "AWARD CLAIM NOTIFICATION" letter. Checks have been
in the amount of $2,870.29 and numbered 856301. If you receive one of these checks
or one similar, please contact the bank.